Pricing couldn’t be easier. Regular weekly customers are charged $1.69 per pound and “by request” customers are charged $1.95 per pound. Large bedding items are billed on a “per item” basis. Click here for a full price list.
We bill your credit card directly. We will email you a detailed invoice each time your card is billed. You can also receive invoice totals by text.
Unfortunately no. We accept MasterCard, Visa, Discover and American Express.
No. Pickup and delivery are included FREE as part of Laundry Express’s world class laundry pickup and delivery service.
There is a minimum total charge of $25.00.
You can set up your account so that you receive email and/or text reminders to make sure you don’t forget. However, if you do forget to leave your laundry out we do reserve the right to charge a $10.00 missed pickup fee to cover costs.
None whatsoever. And you can cancel or suspend your account at any time.
As often as you like! Some of our customers tweak their profile prior to every pickup because they have special washing or folding instructions for us. Our laundry professionals always review your special laundry and folding instructions prior to beginning your laundry. To update your special instructions at any time just log into your account.
No problem. Just leave the laundry somewhere we can access it and then log into your account and edit your Pickup/Delivery Instructions. Many customers have us leave their laundry at their back door or in a foyer.
We pick-up every Monday, Wednesday, Friday in Clinton, Madison, Guilford, Branford, and East Haven and Tuesday, Thursday, and Saturday in New Haven. Your clean laundry is returned 48 hours later. We make every effort to build our routes to make sure you have a consistent and convenient pickup/drop-off time. Times may vary based on the route and the number of stops we have on any one day.
Sure. You have the option of setting up text and/or email reminders. There are also lots of other notifications you can receive if you prefer. You can manage all of your notification settings by logging into your account
Unfortunately because of the Covid 19 virus we can no longer air dry items.
Laundry Express has been in the personal laundry business since 1997.